Privacy Policy
Welcome to Mura Kart's Privacy Policy. Protecting your personal data is of utmost importance to us, and we are committed to respecting your privacy rights. This document outlines how we collect, use, and safeguard your data in compliance with the applicable privacy laws of the Philippines, including the Data Privacy Act of 2012.
Effective Date: 2025-03-16
Information We Collect
We may collect various types of personal information from our customers to provide you with the best shopping experience. This includes:
- Contact Information: Such as name, email address, phone number, and physical address.
- Payment Details: Credit card details or other payment information to process your orders.
- Usage Data: Information regarding your interactions with our website, including visited pages and accessed products.
- Device Information: Technical details like IP addresses, browser type, and operating system.
How We Use Your Information
The personal information we collect is used for specific and limited purposes, including:
- Processing and fulfilling your orders efficiently.
- Improving our website, products, and services through insights from user behavior.
- Communicating with you regarding your orders, inquiries, or customer support needs.
- Sending promotional materials and special offers, where you have opted to receive them.
- Ensuring compliance with legal requirements and protecting against fraud.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us tailor our services to your preferences. By continuing to browse our site, you consent to our use of cookies.
If you prefer not to allow cookies, you can adjust your browser settings to reject them. However, this may limit certain functionalities on our website.
Data Sharing and Disclosure
Your personal information may be shared with third parties under specific circumstances, such as:
- Service providers who assist in delivering our services, such as payment processors and shipping companies.
- Legal authorities if required to comply with applicable laws or respond to valid legal processes.
- In case of a business transfer, merger, or acquisition, personal data might be transferred as part of the asset.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server hosting. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes we collected it for, including any legal or accounting requirements. Exact retention times may vary depending on the nature of the data and applicable legal obligations.
Your Data Protection Rights
Under the Data Privacy Act, you have the right to access, correct, and request erasure of your personal information held by us. Additionally, you can object to data processing and request data portability. To exercise these rights, please contact us at info@mura kart.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through a notice on our website.
